What is Night Auditor at Hotel - Salary, Job Description, Duties, Night Audit Process (Tutorial 33)
How to Become a Night Auditor
Night auditors work at the front desk at hotels, motels, inns and other types of lodges. Your job tasks will include checking in guests, taking reservations, and checking out guests. You'd also be responsible for accounting duties; you'd reconcile the daily ledger to accurately account for usage of rooms and the collection of money that pays for services. Although a college degree is not absolutely necessary to successfully enter this field, you should at least have some experience, particularly in accounting or bookkeeping.
Getting the Appropriate Education and Experience
Gain a degree in hotel management.Ideally, you'll have an undergraduate degree for this job. Some hotels will hire you without one, but it puts you above the competition if you have that degree.
- You'll take courses like the basics of hotel management, event management, and food and sanitation.
- You can also get a business management degree with a focus in hospitality management.
- While working on your degree, choose a focus in auditing, if you know that's what you want to do. By focusing on auditing, you'll give yourself that much more of an edge.
Apply for an internship.One possibility to gain experience is to work as an intern. Some of the larger hotels and chains offer internship programs so you can get your feet wet. Keep in mind that it will likely not be a paid internship, though it may be paid in some cases. Even if it's not, you may be able to get course credit for it.
- Try asking around at your school for internship possibilities. Companies often contact schools to find interns.
- You can also check with some of the big hotels in your area to see if they offer internships.
Find an entry-level job at the front desk of a hotel.For some hotels, experience is even more important than a degree. The best experience is working in another job in the hotel. Take an entry-level position that's similar, such as providing support to the front desk. Any kind of bookkeeping experience is also helpful.
Improve your accounting skills.Part of being a night auditor is doing some basic accounting. For instance, you'll usually run the numbers for the day, as well make sure the accounts match up. You'll likely prepare reports that the day auditor can check over.
- If your accounting skills aren't great, make sure to take some accounting classes while you're in school. If you're already out, try taking some at a local community college.
Work on your people skills.You may think that night auditors work in a dark room all by themselves. In reality, most night auditors manage the front desk at night. That means you'll need to deal with any issues that come up at night, as well as check in customers arriving late. Because customers are more likely to be worn out at night, you'll need to have excellent people skills.
- Working in retail is a great way to develop people skills.
Brush up on your computer skills.Night auditors generally work on the computer a great deal, so your skills must be up to snuff. Try taking a computer class at a local community college if you need to learn the basics.
- Learning about accounting software would be a great addition to your skill set.
Applying to Be a Night Auditor
Search for jobs.You can use a basic job search engine such as Monster, Yahoo!, or Indeed. However, you can also find these jobs by searching for them on the websites of major hotel chains.
- Use "night auditor" as your search term. You can also narrow it down by city.
Tailor your cover letter and resume.Like any job, it's best to customize your resume and cover letter to fit the position. You want to highlight skills and experience that will benefit the company if you're in this position. Go down the list of requirements, and make sure you hit each one of those in your cover letter.
- In addition, highlight experience on your resume that's relevant to the job.
- Keep in mind, most hotels are looking for people who are good in customer service. You'll also want to highlight any math and computer skills you have, as well as organizational skills.
Send in your application online.Many jobs will allow you to apply online. You'll likely need to fill out an application form with biographical information, your work history, and references. Most places also require that you send in a resume and cover letter.
Visit hotels in the area.Another option for finding a job is to simply do the leg work. Go to a variety of hotels, and ask if they are hiring night auditors. Make sure to have a resume in hand and dress as if you are interviewing that day, because there's an off chance that you might be.
Nail the interview by remaining calm.As a night auditor, you must do well under pressure, as you'll need to deal with emergencies from time to time. Prove you can remain calm by doing well at the interview; respond directly as possible to questions.
- If a question throws you, pause a moment before answering. Take a deep breath to clear your mind. If you need to, ask the interviewer to repeat the question.
Starting the Job
Train for the job.Often, most of what you learn for this position will be done on the job. As a night auditor, you'll need to close out the transactions for the day. You'll also check people in and out, and deal with customer problems, as you'll likely be working the front desk, too.
- As your employer goes over the information, make sure to take notes, and don't be afraid to ask questions.
Get ready for the night shift.It seems obvious, but it's important to remember you'll be working at night for this job. Make sure that fits your temperament and that you'll be able to handle long hours by yourself. Before you start the job, try shifting your sleeping schedule back a little bit each night, so that you're more prepared for when you do start the job.
- It also helps to note on your resume why you want a night position.
Learn the emergency protocols.As a night shift person, you'll likely deal with more emergencies than the day shift does. Don't let the first fire alarm take you by surprise. Sit down and read any information provided about what to do in case of emergency, so you'll be ready.
- Night time lends itself to more "emergencies," mainly because people are in the hotel more at night. Plus, kids sometimes get bored. They may try to smoke in their rooms, for instance, and set off the smoke alarm.
QuestionWho does the night auditor report to?wikiHow ContributorCommunity AnswerA night auditor will generally report to the head accountant.Thanks!
QuestionWhat types of reports do night auditors produce?wikiHow ContributorCommunity AnswerA night auditor might be responsible for auditing guests, checking for currency exchanges, auditing room billings, and preparing the daily sales report.Thanks!
QuestionHow much accounting does a night auditor do?wikiHow ContributorCommunity AnswerA night auditor functions both at the front desk and in the accounts by checking in and out guests, receiving phone calls and answering guest questions, closing the day's sales and starting the next day's sales, and reporting to the daytime accountant.Thanks!
Are there any schools or online courses to train night or day auditors for hotel and hospitality work?
Video: Life of a Night Auditor
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